Returns & Exchanges

At Official Car Mats, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the original items in their secure packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.